Who we are

Our website address is: www.studio3collagenspa.co.uk

PRIVACY POLICY SUMMARY

PRIVACY POLICY

Studio 3 is committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 2018 (DPA 2018) on 23 May 2018. The DPA 2018 supplements the EU General Data Protection Regulation (GDPR), which came into effect on 25 May 2018.

We collect information about you for 3 reasons: firstly, to understand your medical history to ensure the treatment we use is safe for you to undertake; secondly, to process any online enquiries and thirdly to provide you with the best possible service.

We will only hold the following information about you:

• your name
• relevant medical history
• mobile phone number
• email address

We will never collect additional information about you without informing you of this beforehand.

The data we hold will be accurate and up to date. You are entitled to check the information that we hold about at any time. If you find any inaccuracies, we will amend it accordingly.

The personal information that we hold will be held securely on our premises.

We will not share your information with any third party whatsoever.

If you have any questions/comments about privacy, feel free to discuss it with us.

FULL PRIVACY POLICY

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

Cookies

For pages where commenting is switched on: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

This website shares data with Google Analytics and Mailchimp for the purposes of analysis and email marketing.

Analytics

Google Analytics

The website analytics service provided by Google also uses cookies to help the website analyse how the site is used. The information generated by the cookie about your use of the Trudie Moore website will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

More information on deleting or controlling cookies is available at www.AboutCookies.org

Our email policies

We may ask for your email address and/or mobile telephone number so that we can send you an email confirming your order and so that we may send you additional marketing information through emails and SMS. If you currently receive eNewsletters and no longer wish to receive them, you can follow the ‘unsubscribe’ link located near the bottom of each newsletter.

All data is stored on a secure server located in the United States. Because Mailchimp certifies to the Privacy Shield framework, Mailchimp can lawfully receive EU data. for the purposes of email newsletter distribution. Under the terms of their Privacy Policy, they endeavour not to, under any circumstances, contact people on our lists, market to people on our lists, sell our lists, or share our lists with any other party, except as required by law or, regarding contacting, except in response to a complaint or other communication directly from an individual on one of our lists. If you would prefer that your data is not stored in this manner, you have the right to opt out from further communications at any point.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

The data we hold will be accurate and up to date. You are entitled to check the information that we hold about at any time. If you find any inaccuracies, we will amend it accordingly.

How we protect your data

The personal information that we hold will be held securely on our premises.

What third parties we receive data from

We do not accept data from third parties.

How to contact us

Liz Hounslow trading as Studio 3 Collagen Spa

Phone: 07711 181027

Email: Liz@studio3collagenspa.co.uk